سياسة الشحن

Shipping Policy

At Ammara Jewels, we are committed to delivering your orders safely and efficiently across the United Arab Emirates. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and shipping terms.

Free Shipping Within UAE

We are pleased to offer free standard shipping on all orders within the United Arab Emirates. No minimum purchase amount is required.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are processed Monday to Saturday, excluding public holidays. Once your order has been processed and dispatched, you will receive a confirmation notification.

Delivery Time

Estimated delivery timelines within the UAE are:

  • Dubai, Sharjah & Abu Dhabi: 2–3 business days

  • Other Emirates: 3–5 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Partners

Orders are delivered through trusted third-party courier services to ensure secure and timely delivery.

Order Tracking

Once your order is shipped, tracking details will be provided via email or SMS (where applicable), allowing you to monitor your shipment status.

Delivery Information

Customers are responsible for providing accurate shipping details at checkout. Ammara Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Failed Delivery Attempts

If delivery is unsuccessful due to customer unavailability or incorrect information, the courier may attempt redelivery. Additional delivery charges may apply for repeated delivery attempts.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery at ammarajewels@gmail.com with your order number and supporting images so we can assist you promptly.

Shipping Delays

While we strive to meet delivery timelines, Ammara Jewels is not liable for delays caused by courier services, customs procedures, or events beyond our control.

Contact Us

For any shipping-related inquiries, please contact us at:
Email: ammarajewels@gmail.com